How To Reset Sharp Ar-6020 -
In the quiet corner of the busy office sat the Sharp AR-6020, a reliable workhorse that suddenly went on strike. It wasn't just a paper jam this time; a stubborn error code blinked on the display, and the machine refused to budge. The team needed it back online, and fast. Entering the Secret Menu
To fix it, you first have to enter the machine’s "Service Mode"—a hidden realm for technicians. It starts with a rhythmic sequence: pressing
again in quick succession. The display goes blank, signaling that the copier is ready for its secret commands. Banishing the Error Codes
The most common "reset" needed for the AR-6020 is clearing a trouble code, like the dreaded . Once in Service Mode: Use the keypad to enter the magic number:
The machine begins to initialize, clearing the internal error memory and restarting itself. When it powers back up, the red light is gone, and it's ready to copy once more. Resetting the Counters
Sometimes, the machine just needs a fresh start with its maintenance life. After entering Service Mode with the Interrupt-C-Interrupt
sequence, technicians use simulation codes to reset the maintenance counters, ensuring the "sun" icon for developer replacement or service vanishes after the work is done. A New Password
There was even the time the office forgot the admin password. They had to press a special button for 10 seconds until "1 3 0" appeared, then enter a sequence of , followed by to wipe the slate clean and set a new code. With the final press of the
If your machine is displaying an error code such as H2, H3, or H4, it often indicates a fuser-related issue that requires a manual clear through the service mode. According to various technical guides, follow these steps to reset:
Enter Service Mode: On the control panel, press the following buttons in sequence: # → * → C → *. This sequence must be done relatively quickly to access the "Simulation" mode [5.1].
Select Simulation 14: Once the display allows input, enter the number 14 using the keypad [5.21].
Execute the Reset: Press the Start button (the Black & White copy button) [5.21].
Restart: The machine will typically cycle through a brief initialization. Once complete, turn the power off and then back on. If the error was temporary (e.g., a power surge), the machine should now be clear and ready for use [5.1, 5.12]. 2. Resetting to Factory Defaults
To reset general settings, such as networking or administrative configurations, to their original factory state: Access the System Settings menu on the display [5.4]. Navigate to Storing/Calling of System Settings [5.4].
Select Restore Factory Defaults and confirm the prompt [5.4].
Note that the default administrator username is often admin and the password is sharp (case-sensitive) [5.24]. 3. Clearing Mechanical Errors (Paper Jams and E7)
Some "resets" are mechanical. For example, an E7 error usually relates to the scanner glass or lens being unable to find its home position. Instead of a code reset, you must physically clean the scanner glass, lens, or sensor to allow the machine to reset itself during its next startup cycle [5.2]. For misfeeds or paper jams (often indicated by a CH or blinking red light), ensure all doors are opened and any lodged paper is removed before the machine will resume normal operations [5.11, 5.16].
Safety Note: If an error code like H4 (fuser trouble) returns immediately after a reset, do not continue resetting it. This indicates a physical component failure—such as a blown fuser lamp or faulty thermistor—that requires professional repair to avoid a fire hazard [5.7, 5.12]. AI responses may include mistakes. Learn more
To reset the Sharp AR-6020, you must Simulation Mode using a specific key sequence to clear maintenance counters or technical error codes The Reset Procedure how to reset sharp ar-6020
The most common reset for this model involves clearing maintenance counters or "trouble" codes (like the H4 error) through the service menu. Enter Simulation Mode : Press the following keys in quick succession: right arrow [Interrupt] right arrow right arrow [Interrupt] Note: On some regional versions, the sequence is right arrow [Interrupt] right arrow right arrow [Interrupt] Select the Reset Category Use the number pad to enter and press the again to clear the maintenance counter. Clear Specific Errors (e.g., H4) If you are clearing a fuser or system error, enter code in Simulation Mode and press . This is the "Trouble Clear" command. Exit Simulation : Press the (Clear All) key to return to normal operation. Types of Resets
Depending on your specific issue, you may need a different approach: Maintenance Reset
: Required when the maintenance indicator (spanner icon) stays lit after servicing. Use Simulation as described above. Developer Initialization
: If you have just replaced the developer powder, you must run Simulation for exactly two minutes to calibrate the new material. Paper Jam Reset
: Simply opening and closing the side or front cover often clears standard jams. If the error persists, check the Sharp AR-6020 Operation Guide for sensor cleaning instructions. Resetting Network/System Settings For software-related issues or network configuration: Default Password
: If you are locked out of the web interface, the factory default administrator password is typically Web Console
: Access the printer's IP address in a browser to perform a "System Reset" via the administrator settings menu.
Resetting the Sharp AR-6020: A Step-by-Step Guide
The Sharp AR-6020 is a multifunctional digital copier that offers printing, scanning, and faxing capabilities. However, like any complex device, it can sometimes encounter issues that require a reset to resolve. In this story, we'll walk through the process of resetting the Sharp AR-6020 and explore some common scenarios where a reset might be necessary.
The Problem
John had been using his Sharp AR-6020 for months without any issues. However, one morning, he found that the machine was malfunctioning. The display screen was frozen, and it wouldn't respond to any button presses. John tried restarting the machine, but it didn't make a difference. He was on a deadline to print some important documents, and his frustration was growing by the minute.
The Solution
After consulting the user manual, John discovered that a reset might be just what the machine needed. He decided to follow the steps to reset the Sharp AR-6020.
Step 1: Turn Off the Power
John located the power switch on the back of the machine and turned it off. He waited for about 10 seconds to ensure that the machine was completely powered down.
Step 2: Press and Hold the [Clear] and [CA] Buttons
While the power was still off, John pressed and held the [Clear] and [CA] buttons on the control panel. He then turned the power switch back on while still holding the buttons.
Step 3: Release the Buttons and Press [Start] In the quiet corner of the busy office
After about 5 seconds, John released the [Clear] and [CA] buttons. The display screen flickered, and the machine emitted a series of beeps. He then pressed the [Start] button, and the machine began to reset.
Step 4: Wait for the Machine to Reset
The reset process took a few minutes. The machine's display screen went blank, and the lights on the control panel flashed. John waited patiently, knowing that this was a critical step in resolving the issue.
Step 5: Test the Machine
Once the reset was complete, John tested the machine by making a copy. To his relief, it worked perfectly. The display screen was no longer frozen, and the machine responded to all button presses.
Common Scenarios for Resetting the Sharp AR-6020
A reset may be necessary in the following situations:
- The machine is not responding to button presses.
- The display screen is frozen or blank.
- Error codes or messages persist on the display screen.
- The machine is not printing, scanning, or faxing correctly.
Preventing Future Issues
To avoid encountering issues with the Sharp AR-6020 in the future, John made sure to:
- Regularly update the machine's software and firmware.
- Clean the machine's control panel and exterior regularly.
- Use genuine Sharp toner and supplies.
- Refer to the user manual or contact Sharp support for assistance with any issues.
By following these steps and tips, John was able to reset his Sharp AR-6020 and get back to work. The machine was functioning correctly, and he was able to meet his deadlines. From then on, John made sure to be proactive in maintaining his machine to prevent similar issues from arising.
1. The Soft Reset (Clearing Errors)
Before trying anything drastic, perform a soft reset. This clears temporary memory glitches without affecting settings.
How to do it:
- Press the Clear button (yellow key with an "X") on the control panel.
- Press the Stop button twice.
- If the machine is frozen, turn it off using the main power switch (not the wall outlet), wait 30 seconds, and turn it back on.
Still Having Issues?
If the error returns within 24 hours:
- Replace the drum unit (life is ~20,000 pages).
- Check the toner cartridge – is it genuine Sharp?
- Clean the corona wire (small green lever under the drum unit – slide back and forth 5 times).
Need a service manual? Sharp does not publicly release full service codes, but Simulation Modes 42, 44, and 14 cover 90% of AR-6020 reset needs.
Disclaimer: Resetting the maintenance counter without replacing parts will void any remaining warranty and leads to poor print quality. Perform at your own risk.
Have a different error code? Drop a comment below with the exact letters/numbers on your display.
To reset the Sharp AR-6020, you must access the device's simulation (service) mode to clear specific error codes or maintenance counters. The general reset procedure involves entering a hidden key sequence followed by specific command codes. 1. Entering Simulation Mode
To begin any reset process on the Sharp AR-6020, you must first enter the Simulation Mode by pressing the following keys in rapid succession: # (Hash) INTERRUPT CLEAR (C) INTERRUPT The machine is not responding to button presses
If entered correctly, the display will go blank or show a specific simulation prompt, indicating the machine is ready for service commands. 2. Resetting Common Error Codes (Trouble Clear)
Many "fuser" errors (such as H2, H3, or H4) lock the machine for safety. To clear these errors after a repair: Enter Simulation Mode (as described above). Type 14 using the numeric keypad. Press the START button.
The machine will initialize and clear the error state. If successful, turn the main power switch off, wait 10 seconds, and turn it back on. 3. Resetting Maintenance Counters
Once a technician has replaced consumables like the drum or developer, the maintenance indicators (like the "sun" icon ☼) must be reset: Maintenance Counter Reset: Enter Simulation Mode. Type 20 and press START. Type 01 and press START to execute the reset. Developer Counter Reset: Enter Simulation Mode. Type 24 and press START. Type 06 and press START to reset the developer counter. 4. Resetting the Admin Password
If you are locked out of the web interface or administrative settings: The default username is typically admin.
The default password is often admin or sharp (case-sensitive).
To perform a physical password reset, technicians use Simulation 30 (sub-code 01) to clear existing passwords and return them to factory defaults. Summary of Common Simulation Codes Simulation Code Clear Fuser Errors Maintenance Reset Developer Reset Drum Counter Reset Clear Password
Note: If an error code like H4 reappears immediately after a reset, it usually indicates a hardware failure (like a blown thermistor or fuser lamp) that must be physically repaired before the reset will hold.
Are you currently seeing a specific error code on the display that you need help troubleshooting?
This guide covers the three most common types of resets: Toner Reset, Maintenance/Timer Reset, and Factory Settings Reset.
Part 4: Hard Reset (Factory Reset / NVRAM Clear)
Warning: This will erase all user settings (default paper size, contrast settings, auto-shutoff timer, network settings if applicable). Use only as a last resort.
This resets the Non-Volatile RAM (NVRAM) back to factory default.
Steps:
- Enter Simulation Mode (
Clear+Interrupt+ Power ON). - Type
66(Simulation 66). - Press
Start. The display will show66-01. - Press the
1key (for full NVRAM reset). - Press
Start. The display will show1and thenEND. - Turn the machine OFF/ON.
After a hard reset, you must reconfigure your paper size (usually Letter or A4) and cassette settings. To set paper size:
- Enter SIM 26 (Paper size settings).
- Use the cursor keys to select Tray 1.
- Press
1for Letter,2for A4, etc. - Press
Start, then turn OFF/ON.
Part 3: Fixing and Resetting Paper Jams (J Code)
A common frustration is a paper jam that persists even after you have removed the paper. The Sharp AR-6020 has several jam codes (J0, J1, J2, J3, J4).
Before resetting, clear all paper:
- Open the side cover (right side). Pull out the green levers and remove any crumpled paper.
- Open the front cover and pull out the drum/developer unit. Check for paper wrapped around the black drum roller.
- Open the paper tray (Tray 1 or 2). Remove the stack, fan the paper, and load it again.
- Check the bypass tray (multi-purpose feeder) for folded paper.
To reset the jam indicator:
- The Sharp AR-6020 automatically resets jam codes once you close all covers and lift the document feeder (RADF) if you have one.
- If the jam light stays on, open and close the side cover firmly 3 times. This re-seats the paper detection actuators.
- If still flashing, perform a soft reset (Power OFF/ON – see Part 1).
Note: The Sharp AR-6020 does not have a manual "jam reset button." It relies on sensors. If jams persist after reset, you likely have a broken sensor flag or a worn-out paper feed roller.
4. Factory Settings Reset (Network & User Settings)
If you need to erase all custom settings (e.g., default copy density, paper size, auto power-off timer), perform a user settings reset. This does NOT clear the maintenance counter.
To restore factory defaults:
- Press and hold the Copy Ratio key (down arrow) for 5 seconds. You will hear a beep.
- Use the arrow keys to scroll through the menu until you see "22" (Factory Reset).
- Press OK or Start.
- The display will show "YES" (use arrow key to select) then press OK.
- The machine will beep three times and restart.
